How we collect, use, and protect your information
Last Updated: January 2026
Best Charcoal Australia ("we," "our," or "us") operates the website bestcharcoal.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect personal information that you voluntarily provide to us when you:
This information may include your name, email address, and any other information you choose to provide.
When you visit our website, we may automatically collect certain information about your device and your visit, including:
We use the information we collect to:
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Best Charcoal Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our site, Amazon may collect information about your visit and any purchases you make.
We may use third-party analytics services such as Google Analytics to help analyse how users use our website. These services may collect information about your use of our website, including your IP address, which is transmitted to and stored by the analytics provider.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the details below.
Our website is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Your information may be transferred to and processed in countries other than Australia. These countries may have data protection laws that are different from the laws of Australia. By using our website, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, you can visit the Office of the Australian Information Commissioner (OAIC) website at www.oaic.gov.au.